Senior Living Marketing

Marketing for senior living is about more than filling vacancies—it’s about guiding families through one of life’s most important decisions. With deep expertise in the industry, we help communities connect with the right audience, build trust, and grow sustainably through strategic, empathetic marketing.

How Centralizing Sales Increases Senior Living Conversion Rates

Maintaining high occupancy rates across multiple senior living communities is a well-known challenge. Instead of focusing on the problem, it’s time to talk about the solution — centralizing your sales efforts. By shifting your strategy toward a regionalized and...

The 6 Change Indicators for Senior Living Shoppers

Convincing prospects to move into a senior living community is rarely a quick or easy process. However, understanding key trends and changes in the senior living market can give you a competitive edge. Here are the six major change indicators that can help you better...

The Difference Between Helpful Touch + Informed Push

  Sensitivity in the Sales Process Choosing a senior living community is fraught with emotional, practical, and sometimes conflicting considerations. Different members of the family will have various opinions, and the individual making the decision might be...

What Does Population Have to Do With Senior Living Occupancy?

When it comes to maintaining and increasing occupancy in senior living communities, population demographics play a crucial role. Understanding the aging population in the geographic areas your communities serve can help align your lead generation and occupancy goals...

The Top 3 Reasons You Aren’t Turning Leads Into Tours

If your senior living community is generating a solid number of leads but struggling to convert them into tours, it’s time to take a deeper look at your sales and marketing process. Often, the issue lies not in the quantity or quality of leads, but in how they’re...

Shortsighted Marketing Metrics are Hurting Your Senior Housing Occupancy

Topic Rundown The Limitation of Focusing Solely on Solution Seekers: Not only is the solution-seeking audience smaller, research shows that their search tendencies don’t align with this single-pronged approach. The Importance of Brand Awareness in Senior Living:...
senior man playing video games

3 Senior Living Marketing Myths That Are Hurting Your Occupancy

The senior living industry is evolving fast—but unfortunately, many marketing strategies are stuck in the past. At SSDM, we’ve worked with senior living operators across the country, and we’ve seen firsthand what works… and what definitely doesn’t. Whether...

Challenging the sales norm

Some things in life rarely change, and sales techniques used to fall into this category – until now. Let’s talk about one of the most impactful selling tactics: the challenger. Sales for business growth The formula for successful selling has always been to establish a...

After COVID: The new communications strategy for senior living

It’s time. As Henry Kissinger once said: “The challenge for leaders is to manage the crisis while building the future.” That time is now. This COVID-19 crisis certainly has challenged our industry, but in many ways, it has made us stronger. The new communications...

Occupancy Problems – Start with your Pipeline

If you are struggling with occupancy, start the repair process by looking at your pipeline. It will provide some great insight in developing a plan for next steps. If you missed any of the previous Two Minute Tuesday videos, check them out...