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EP11: How The Customer Journey Starts

SSDM
Written By: SSDM
SSDM
Written By: SSDM

One of the most important pieces to managing the journey is knowing where it starts. This week, we’ll cover what you need to know to identify the first stages of your Customer Journey.

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SSDM

About The Author

At SSDM, we blend strategy, creativity, and technology to drive measurable growth for brands that refuse to settle. As a team of digital problem-solvers, we turn complex marketing challenges into simple, effective solutions.

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Nick Skislak

Founder + Partner

Nick is our leader and founder at SSDM, serving as the visionary; working closely with our clients and our team to develop strategies for success. With his vast experience, Nick is able to impart how sales and marketing work hand-in-hand, always looking at the big picture to develop the most impactful ways to grow a business.

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Michael J. Taylor II

Chief Creative Officer + Partner

With over a decade at SSDM, Chief Creative Officer and Partner Michael has led the agency to nearly 30 industry awards spanning web development, content strategy, search marketing, and video storytelling. His innovative leadership has earned SSDM multiple 'Best and Brightest Places to Work' recognitions both regionally and nationally. Michael excels at transforming complex marketing challenges into simple, engaging solutions that drive measurable results across all digital channels.

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