Customer Journey Centricity Strategies

“In our continuing pursuit to impact the customer journey, we’ve learned a lot and we want to share our experiences with you. “

In this paper, we provide our insights and walk you through everything you need to know to develop a comprehensive, customer-centric campaign strategy. Discover the best methods to understand consumers including:

+ Strategy Mapping
+ Consumer Behavior Patterns
+ Predicting the Duration of the Journey
+ Campaign Mapping
+ Data Mining
+ Extrapolating the Data

Download The Guide

Download The Guide

Michael Taylor

About The Author

As Chief Creative Officer and Partner at SSDM, Michael brings over a decade of award-winning digital leadership to every strategy. With nearly 30 industry accolades under his belt, he’s passionate about turning complex challenges into bold, effective campaigns. His insights on web, content, and performance marketing aim to inspire brands to think smarter, act bolder, and grow faster.